{ "persona": "alex", "test": "A", "timestamp": "2026-02-14T22:01:42.927Z", "journey": "passive-holder", "steps": [ { "step": "landing-page", "screenshot": "test-results/usertest/alex-a/landing-confusion-1771106505894.png", "feedback": [ "Reading the page... trying to understand what this protocol does", "✗ No clear explainer - I'm lost and don't know what this is", "✓ Language is relatively accessible", "✗ Not sure how to start or what to do first", "⚠ No visible security/audit info - how do I know this is safe?" ] }, { "step": "get-krk", "screenshot": "test-results/usertest/alex-a/get-krk-page-1771106510934.png", "feedback": [ "Clicked \"Get KRK\" - now what?", "✗ No clear instructions on how to proceed", "✗ No Uniswap link found - how do I get KRK?" ] }, { "step": "post-purchase", "screenshot": "test-results/usertest/alex-a/after-purchase-1771106525778.png", "feedback": [ "Pretending I figured out Uniswap and bought KRK...", "✗ Failed to get KRK: execution reverted: \"SPL\" (action=\"estimateGas\", data=\"0x08c379a00000000000000000000000000000000000000000000000000000000000000020000000000000000000000000000000000000000000000000000000000000000353504c0000000000000000000000000000000000000000000000000000000000\", reason=\"SPL\", transaction={ \"data\": \"0x04e45aaf0000000000000000000000004200000000000000000000000000000000000006000000000000000000000000ff196f1e3a895404d073b8611252cf97388773a70000000000000000000000000000000000000000000000000000000000002710000000000000000000000000f39fd6e51aad88f6f4ce6ab8827279cfffb922660000000000000000000000000000000000000000000000000de0b6b3a764000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000\", \"from\": \"0xf39Fd6e51aad88F6F4ce6aB8827279cffFb92266\", \"to\": \"0x94cC0AaC535CCDB3C01d6787D6413C739ae12bc4\" }, invocation=null, revert={ \"args\": [ \"SPL\" ], \"name\": \"Error\", \"signature\": \"Error(string)\" }, code=CALL_EXCEPTION, version=6.15.0)", "Okay, I have KRK now... what should I do with it?", "✓ Found guidance for what to do after getting KRK", "✗ No reason to come back to landing page" ] } ], "overall": { "friction": [ "No beginner-friendly explanation on landing page", "Lack of trust signals for newcomers", "Get KRK page lacks step-by-step guide", "Value proposition unclear to crypto newcomers" ], "wouldBuy": false, "wouldReturn": false } }